Frequently Asked Questions

Solid wood is made from a single piece of wood, while engineered wood is constructed from multiple layers of wood glued together. Engineered is a good option for below grade or on a concrete slab.

Yes! We have a new showroom located in Middlefield, Ohio.

Delivery and installation timelines vary depending on the type of flooring and availability. In-stock flooring can often be delivered within 3–5 business days.

Custom or special-order products may take 2–4 weeks. Our team will provide an accurate timeline during your consultation.

The timeline really depends on the size of your space, the type of flooring you choose, and any prep work that needs to be done. Some projects can be completed in just a few days, while others may take a week or more. During your estimate, we’ll give you a clear idea of what to expect for your specific project.

It really depends on the type of wood you choose, the size of your space, and the details of the project. Every home is different, so we provide custom estimates to give you the most accurate pricing for your specific needs.

Yes, we use equipment that’s designed to capture most of the dust during the sanding process, making refinishing cleaner and less disruptive. While no process is 100% dust-free, our system greatly reduces the mess compared to traditional sanding. Dust can be expected to be extremely minimal with our machines, processes, and craftsmanship.

While it’s possible to attempt it yourself, hardwood installation and refinishing are precise jobs that require specialized tools, expertise, and techniques. Even small errors—like uneven sanding or improper installation—can be expensive to fix and shorten the life of your floors. Hiring a professional ensures the job is done right the first time, saving time, stress, and costly mistakes.

Regular care makes all the difference. Sweep or vacuum often to remove dirt and grit, use a damp (not wet) mop with a hardwood-safe cleaner, and protect high-traffic areas with rugs or mats. Over time, a professional cleaning or refinishing can refresh the surface and bring back its original shine. We will go over maintenance for your new floor and give you guidance on how to protect your investment.